Terms and Conditions

Last updated: 30/06/2025

Welcome to First Story Designs! By accessing our website and purchasing our products, you agree to these Terms & Conditions. Please read them carefully.

1. Products & Orders

  • All shirts and merchandise are described as accurately as possible, but slight variations in color or placement of designs may occur.

  • Orders are subject to availability. We reserve the right to limit or cancel any order at our discretion.

  • By placing an order, you confirm all details provided are accurate and that you are authorized to use the payment method.

2. Pricing & Payment

  • All prices are listed in Australian Dollars (AUD) and include GST (if applicable).

  • Payments are securely processed through Stripe.

  • Prices may change without notice, but confirmed orders will not be affected.

3. Preorders & Shipping

  • Some products may be available as preorders. Delivery times for preorders may be longer than for in-stock items.

  • We currently ship only within Australia.

  • Shipping times are estimates and we are not responsible for carrier delays.

4. Returns & Refunds

  • We offer refunds or replacements in line with Australian Consumer Law if items are faulty or incorrect.

  • We do not accept change-of-mind returns, so please choose carefully.

  • To request a return, contact us at firststorydesigns@gmail.com within 14 days of receiving your order.

5. Intellectual Property

  • All artwork, logos, and designs featured on our website and products are the intellectual property of First Story Designs and may not be copied or reproduced without permission.

6. Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

7. Governing Law

  • These terms are governed by the laws of Western Australia, Australia.

8. Changes to Terms

  • We may update these Terms & Conditions at any time, with changes effective immediately upon posting to our website.

Privacy Policy

Last updated: 30/06/2025

First Story Designs is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

  • When you place an order, we collect your name, address, email, phone number, and payment details.

  • When you contact us or subscribe to our newsletter, we collect your email address.

2. How We Use Your Information

  • To process and fulfill your orders.

  • To communicate with you about orders or updates.

  • To send marketing emails if you opt in.

  • To improve our products and customer service.

3. Sharing Your Information

  • We do not sell your personal information.

  • We share your information with trusted third parties (e.g., Stripe for payment processing, shipping providers) only as necessary to fulfill your orders.

4. Data Security

  • We use reasonable measures to protect your personal information from unauthorized access or disclosure.

5. Cookies & Analytics

  • Our website does not use cookies or third-party analytics tools.

6. Your Rights

  • You may request access to or correction of your personal information by emailing firststorydesigns@gmail.com.

7. Changes to This Policy

  • We may update this Privacy Policy at any time. Changes take effect once posted on our website.